Customer Ratings & Reviews for Iowa Insurance Store

20 Reviews | Leave a Review

You have always been available when we needed you and knowledgeable.

Always quick to answer questions and emails.

I really like the fact that when we call your office we can talk to an actual person and that they can answer our questions and take care of any problem we are having. Please keep up the excellent work.

Fast in meeting my needs.

Honesty Integrity

Just great customer service from the entire staff!

Helped explain homeowner's insurance and explained what each item listed meant and if I needed it or not.

Took time to explain insurance coverage. And discussed in detail any questions I had. Together we came up with the best coverage I could afford.

You are very professional and answer any and all questions.

Your team has saved us a considerable amount of money from what we used to pay and at the same time offered us better policies. You have made understand what we had and what we have now clearer and understandable.

You always have our best interest in mind.

The Iowa Insurance Store very helpful when I had to make a claim after my wedding ring was lost/stolen. They were also very quick to respond when I had to add insurance to our new home

You and you family are very helpful every time I have called and needing assistance. I thank you and your family

When I called few years ago James was so friendly. Got me a quote right away. I hate waiting. And asked all the right questions especially ones I didn’t think. He was able to bundle my insurance and save me more the what I was paying. This team has always been friendly and helpful. I always refer them to people.

I appreciate knowing that your team is doing their best to make sure I am properly protected and I'm getting the best value for my money. I've been happy working with you for a very long time. In spite of changes in my situation and budget over the years, you've always found the best option for me, my family, and my business

James, Ginny & Company - 

I just wanted to extend my thanks to you all for your customer service and time you put in with my account. I am sad to leave you, and please know we took our time in making a decision. My wife and I wanted to let you know we have a deep appeciation for you all, and we wish you a Merry Christmas as well. We wish you guys the best!

James and Ginny Taylor and their team are excellent to work with! They have saved my wife and I considerable amounts of money consistently on auto insurance for the past 2 years. They are easy to work with, excellent communicators, and have the hearts of teachers explaining products and services. Would recommend to anyone!

Mr. and Mrs. James Taylor and their team were wonderful to work with! I requested a quote for both my wife and I's vehicles, and they were able to save me several hundred dollars a year with a new policy. All I had to do was answer some simple questions relevant to insurance quotes, and they did all the work for me in a timely manner! Thank you so much!

I found Mr. Taylor to be a very helpful, non-pressuring insurance agent.

When looking at the policy with my former insurance company he found I was under insured and also being charged for a solid fuel (wood-burning) fireplace when in fact I had a gas fireplace in my home.

When we met, he assured me he would not pressure me & would have no hard feelings if I decided not to go with his company. He merely presented the information and a comparison of what I could get with his company and what I was getting with my current insurance company.

I was pleased with his attitude & presentation and am glad I made the switch.
R. Steward, Ankeny, IA
In 2007 we made a decision to transfer our insurance and health care coverage for our home and health care coverage. When making the decision to transfer our coverage, James was very helpful. His professionalism was displayed through his knowledge, experience, preparation, and desire to provide the best most affordable coverage for us. He didn’t put any pressure on us to make any hurried decisions. He presented the facts and figures and let us make the decision to do what was best for us.

Transferring our coverage has allowed us to increase our coverage and save us money. The service has been exceptional as well.

In 2008 our basement flooded, ruining our carpet and many other personal items. The response we received from Guide One was prompt, efficient, and hassle free. We were able to repair the damage and our basement is now once again a place our family can enjoy.

I would recommend James and the insurance he provides to everyone. Getting our insurance coverage through James has been a wonderful experience with great results.
Jacob & Misty Taylor, Ankeny, IA
Iowa Insurance Store received a rating of 5.0 out of 5 based on 18 reviews on